How much is your delivery Charge?
A.) Price is dependent on the weight of the items you purchase.
These are divided into different band:
|Up to 1000g £2.70|
|Up to 1000g £3.90|
What is the waiting time for my Delivery?
A.) Deliveries are processed Monday to Friday and dispatched in the working week (Monday to Friday). 1st Class delivery up to 3 working days; 2nd Class up to 5 working days.
Can you deliver to anywhere in the UK?
A.) We can deliver to anywhere in the Mainland UK, unfortunately we cannot currently deliver to non-UK mainland locations.
Will I need to sign for my delivery?
A.) No you will not need to sign for your delivery.
Who do I contact if my order is damaged or faulty?
If you your item is damaged/faulty then please contact Jenewan Pets immediately at Ewan.McQueen@gmail.com
My order has not arrived after the estimated time specified who do I contact?
Contact Ewan.McQueen@gmail.com and we will look into this for you.
Do you ship internationally?
Unfortunately for the time being we cannot ship internationally.